Human intervention rate

R295

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In 35 minutes you will work out an AI agent’s human intervention rate, counting each task once. You will also split the rate into required approvals and rescues. And you will set targets for the rescues while keeping the approvals risky work needs.

SKU: PL-MCB-AIB-09
Category:

Description

Who it’s for: Managers, owners and teams who use AI, or are deciding whether to, and need to judge it in numbers rather than impressions.

What happens in it: a short film shows an agent meant to work on its own, the buyers who keep stepping in, and the two kinds of help behind one number. In Your call you make the decisions in a real case: an onboarding agent, an HR director asking how much help it still needs, and one payroll fault behind most of the rescues. Then, in the boardroom, you make the case to Sione, the HR director, in three questions.

How it works: five scenes in about 35 minutes: the data film, the lesson, Your call, practice with fresh numbers that mark themselves, and the boardroom. Finish all five for your certificate. It is course 4 of 5 in the AI agents season of the AI for Business series.

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