Description
Who it’s for: Anyone who can already follow the method and wants the practice: can you work out whether a store is actually able to serve the demand it gets?
What is in it: the practice tool from each of the six micro courses in the Availability and service season.
- Supplier on-time-in-full compliance
- Inventory accuracy rate
- Out-of-stock rate
- Omnichannel order completion rate
- Click-and-collect adoption rate
- Average queue dwelling time
How it works: every drill generates its own numbers and marks itself, so you can work through it as often as you like. No lessons, no films – the practice only. The full season, with the films, the decisions and the certificate, is the Availability and service season.
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