Praxis Learn^™by Praxis Learning Solutions

Customer retention and loyalty practice pack

Name: Customer retention and loyalty practice pack
SKU: PL-PACK-MKT-07
Price: 395 ZAR
Availability: InStock

R395

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The customer retention and loyalty practice on its own: six sets of self-marking drills, fresh numbers every time.

SKU: PL-PACK-MKT-07

Category: Practice packs

Description
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Description

Who it’s for: Anyone who can already follow the method and wants the practice: can you work out who stays, who leaves and who brings someone else?

What is in it: the practice tool from each of the six micro courses in the Customer retention and loyalty season.

Customer retention rate (CRR)
Customer churn rate
Repeat purchase rate (RPR)
Net revenue retention (NRR)
Net Promoter Score (NPS)
Referral rate

How it works: every drill generates its own numbers and marks itself, so you can work through it as often as you like. No lessons, no films – the practice only. The full season, with the films, the decisions and the certificate, is the Customer retention and loyalty season.