Delivery policy

Last updated: 2 November 2026.

This policy applies to purchases from Praxis LMS (Pty) Ltd (registration number 2018/219542/07), trading as Praxis Learning Solutions, Bonn Street, Uitzicht, Cape Town, South Africa.

Everything we sell is digital

We sell online courses, bundles and practice packs. There are no physical goods. Nothing is posted or couriered, and no shipping or delivery charge is ever added to your order.

How and when you get what you bought

Access is instant. As soon as your payment is confirmed, your account on our learning platform is created and you are enrolled in what you bought, normally within a minute.

From the confirmation page, Start takes you straight into your courses without a second sign-in. A confirmation email follows with your details. Keep it as your record of the purchase.

How long your access lasts

Your access period starts the moment your payment is confirmed, and runs for the period shown on the product page — normally 12 months. The 7-day pass runs for 7 days.

What you need

A device with an internet connection and an up-to-date browser. The courses work on a computer, tablet or phone. There is nothing to install.

If you do not get access

Contact us and we will put it right. Send us a message through the Contact us page, email jonathan@praxislearn.co.za, or phone 066 086 7472. We reply within one business day. If we cannot give you the access you paid for, you can have a refund — see our Refund policy.

Where you can buy from

We sell to customers anywhere. You are charged in South African rand; your own bank converts the amount at its rate on the day and may add its own cross-border fee.