Description
Who it’s for: Anyone in a store or a retail head office who has to answer one question: Are your suppliers keeping their promise?
What happens in it: Watch the idea unfold: a quarter of purchase orders, the ones that arrived exactly as agreed, and the ones that only looked as if they did. In Your call you make the decisions in a real case: Our supplier contracts come up for renewal soon, and I want to know how reliable our suppliers really are. Last quarter we sent 600 purchase orders, and 540 of them arrived on time and in full. Then, in the boardroom, you make the case to Percy, the supply chain director, in three questions.
How it works: five scenes in about 30 minutes: the data film, the lesson, Your call, practice with fresh numbers that mark themselves, and the boardroom. Finish all five for your certificate. It is course 1 of 6 in the Availability and service season of the Retail series.






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