Failure rate

R295

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In 35 minutes you will work out the failure rate of an AI assistant, timeouts included. You will also judge each response by what the customer received in time. And you will split failures by cause and fix the biggest one first.

SKU: PL-MCB-AIB-64
Category:

Description

Who it’s for: Managers, owners and teams who use AI, or are deciding whether to, and need to judge it in numbers rather than impressions.

What happens in it: a short film shows a service that was up all month, and 135 customers who still got nothing. In Your call you make the decisions in a real case: a member assistant in a banking app, a general manager asking how often it lets members down, and a month-end rush. Then, in the boardroom, you make the case to Kazuo, the general manager, in three questions.

How it works: five scenes in about 35 minutes: the data film, the lesson, Your call, practice with fresh numbers that mark themselves, and the boardroom. Finish all five for your certificate. It is course 4 of 5 in the Speed and reliability season of the AI for Business series.

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