Average response time

R295

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In 35 minutes you will work out average response time from a monitoring log. You will also keep timed-out responses in and read the 95th percentile. And you will set a response-time target for each channel.

SKU: PL-MCB-AIB-62
Category:

Description

Who it’s for: Managers, owners and teams who use AI, or are deciding whether to, and need to judge it in numbers rather than impressions.

What happens in it: a short film shows “instant answers” on the website, a family trip, and a ten-second wait. In Your call you make the decisions in a real case: a billing assistant, a board asking how long members wait, and one kind of answer that runs far too long. Then, in the boardroom, you make the case to Dmitri, the board chair, in three questions.

How it works: five scenes in about 35 minutes: the data film, the lesson, Your call, practice with fresh numbers that mark themselves, and the boardroom. Finish all five for your certificate. It is course 2 of 5 in the Speed and reliability season of the AI for Business series.

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