Description
Who it’s for: Managers, owners and teams who use AI, or are deciding whether to, and need to judge it in numbers rather than impressions.
What happens in it: a short film shows a rota built for one customer in five, a growing queue, and the number that explains it. In Your call you make the decisions in a real case: an AI assistant at a ferry booking company, a rota that doesn’t fit, and stranded passengers waiting for a person. Then, in the boardroom, you make the case to Annelise, the chief operating officer, in three questions.
How it works: five scenes in about 35 minutes: the data film, the lesson, Your call, practice with fresh numbers that mark themselves, and the boardroom. Finish all five for your certificate. It is course 2 of 5 in the AI customer service season of the AI for Business series.
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