AI cost per resolution

R295

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In 35 minutes you will work out the AI cost per resolution from the full AI cost and the tasks resolved. You will also compare AI and vendor prices per result, on one written definition of resolved. And you will find where resolutions fail and send that work to the right place.

SKU: PL-MCB-AIB-19
Category:

Description

Who it’s for: Managers, owners and teams who use AI, or are deciding whether to, and need to judge it in numbers rather than impressions.

What happens in it: a short film shows an AI bill for 12,000 attempts, and the 10,800 results it actually paid for. In Your call you make the decisions in a real case: an AI agent on 20,000 customer chats, a quarter of them unresolved, and a board target per result. Then, in the boardroom, you make the case to Margarethe, the board chair, in three questions.

How it works: five scenes in about 35 minutes: the data film, the lesson, Your call, practice with fresh numbers that mark themselves, and the boardroom. Finish all five for your certificate. It is course 4 of 5 in the AI versus people season of the AI for Business series.

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