Autonomous resolution rate

R295

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In 35 minutes you will work out an AI agent’s autonomous resolution rate from checked, unaided completions and every task started. You will also subtract only the completed tasks that had help, and check a sample of the work. And you will compare the rate honestly with the business case target.

SKU: PL-MCB-AIB-10
Category:

Description

Who it’s for: Managers, owners and teams who use AI, or are deciding whether to, and need to judge it in numbers rather than impressions.

What happens in it: a short film shows a vendor’s 85%, a business case that promised 75%, and the share the agent really does with nobody’s help. In Your call you make the decisions in a real case: a returns agent, a board asking how much it really does alone, and one kind of return where staff still judge every photo. Then, in the boardroom, you make the case to Hamid, the chief executive, in three questions.

How it works: five scenes in about 35 minutes: the data film, the lesson, Your call, practice with fresh numbers that mark themselves, and the boardroom. Finish all five for your certificate. It is course 5 of 5 in the AI agents season of the AI for Business series.

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