Description
Who it’s for: Managers, owners and teams who use AI, or are deciding whether to, and need to judge it in numbers rather than impressions.
What happens in it: a short film shows a new model on offer, a change that once broke answers for weeks, and the test that catches it first. In Your call you make the decisions in a real case: a booking assistant made faster, three different pass rates for the same change, and one topic that quietly broke. Then, in the boardroom, you make the case to Hiroko, the head of customer experience, in three questions.
How it works: five scenes in about 35 minutes: the data film, the lesson, Your call, practice with fresh numbers that mark themselves, and the boardroom. Finish all five for your certificate. It is course 4 of 5 in the Answer quality season of the AI for Business series.
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