Terms of sale

Last updated: 30 October 2026.

1. Who we are

These terms apply to everything you buy on learn.praxisls.co.za from Praxis LMS (Pty) Ltd (registration number 2018/219542/07), trading as Praxis Learning Solutions. Our physical address is Bonn Street, Uitzicht, Cape Town, South Africa. You can reach us through the Contact us page.

Company information (as required by section 43 of the Electronic Communications and Transactions Act):

  • Full name and legal status: Praxis LMS (Pty) Ltd, a private company registered in South Africa, trading as Praxis Learning Solutions
  • Registration number: 2018/219542/07
  • Physical address (also for receiving legal documents): Bonn Street, Uitzicht, Cape Town, South Africa
  • Telephone: 066 086 7472
  • Email: jonathan@praxislearn.co.za
  • Website: learn.praxisls.co.za
  • Director: JC Aspeling
  • Professional or self-regulatory bodies: none
  • Refunds and privacy: see our Refund policy and Privacy notice
  • Payment security: card payments are processed by Paystack, a PCI DSS compliant payment provider. Your card details go directly to Paystack; we never see or store them.

2. What you buy

  • Micro courses and bundles: online courses with a lesson, a video, a scenario and practice tools, delivered on our learning platform (Moodle). A bundle is a set of related micro courses.
  • Practice packs: access to practice tools for the period shown on the product page.
  • Access period: as stated on the product page (for example 12 months from the day your access starts).
  • Certificate of completion: issued when you meet the completion requirements shown in the course. It shows that you completed the course; it is not an accredited qualification.

3. Prices and payment

  • Prices are shown in South African rand (and in US dollars where stated) and are the full amount you pay. Praxis LMS (Pty) Ltd is not registered for VAT, so no VAT is charged.
  • You are charged in South African rand. Where a US dollar price is shown it is a guide only: your own bank converts the amount at its rate on the day and may add its own cross-border fee.
  • Launch offers and discounts apply as described on the offer, for the period stated.
  • Payments are processed by our payment provider. We never see or store your card details.
  • You must be 18 or older to buy, or have a parent or guardian buy for you.

4. Getting access

Access is instant. As soon as your payment is confirmed, your account on our learning platform is created and you are enrolled in what you bought, normally within a minute. From the confirmation page, Start takes you straight into your courses without a second sign-in; a confirmation email follows with your details. Your access period starts at that moment, and runs for the period shown on the product page. If you do not have access within one business day, contact us and we will put it right. Keep the confirmation email as your record of the purchase.

5. Using the courses

  • Your account is for you alone. Do not share your sign-in details. For a team, ask us about company seats.
  • The courses, tools, videos and cases belong to Praxis LMS (Pty) Ltd. You may use them for your own learning, but you may not copy, resell or republish them.
  • The businesses and people in our cases are invented. The courses teach methods; they are not professional, financial or legal advice for your own situation.

6. Cancellations and refunds

You may cancel within 7 days of buying and get a full refund, provided you have not yet opened what you bought. At checkout you ask for your access to start immediately; once you open the course, bundle or practice pack, the 7-day right falls away. See our Refund policy.

7. If something goes wrong

We take reasonable care to keep the platform available and the content correct, but there may be short interruptions for maintenance. If we cannot give you the access you paid for, we will fix it or refund the part you could not use. Nothing in these terms limits your rights under the Consumer Protection Act or the Electronic Communications and Transactions Act.

8. Security and privacy

Payments run through our payment provider over an encrypted connection. How we handle your personal information is set out in our Privacy notice.

9. Complaints and disputes

If something is wrong, tell us first and we will put it right. Send a message through our Contact us page with the subject “Complaint”, email jonathan@praxislearn.co.za, or phone 066 086 7472. We acknowledge every complaint within two business days and aim to resolve it within ten. Please come to us before asking your bank to reverse a payment: a bank chargeback takes several weeks, while we can usually refund you the same day under our Refund policy.

10. Changes and law

We may update these terms; the version on this page when you buy applies to that purchase. South African law applies.